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Assistant Manager
iQ Student Accommodation · London
- Salary
- £30k–£31kper year
- Contract
- Full-time
- Department
- Venue Management
- Location
- London
Plus typical tronc/bonus of about £2,500 a year.
As an Assistant Manager (AM), you’re the second‑in‑command supporting with the day‑to‑day running of your iQ site. You will support the General Manager when required and blend operational oversight with a hands on presence; ensuring residents always receive the same high standard of service, no matter what.
Your role is key to achieving a ‘Full House’ which is our way of striving towards fully leased buildings. From really knowing the local area and supporting standout viewings, to coaching the Resident Experience Team so they can turn great conversations into conversions. You’re the reason the building always looks fantastic, and your customer service is truly unmatched.
Whether you're resolving a student query, coordinating inspections, overseeing debt management or deputising for the General Manager, you’re relied upon to keep things running smoothly. You put the resident at the centre of everything you do to ensure we deliver Homes with Heart.
No two days look the same and that’s exactly why you’ll love it.
The role, honestly
What you get
- Competitive salaries
- Discounts on public transport or cycle-to-work schemes
- Employee assistance programs
- Employee share schemes
- Enhanced maternity/paternity leave
- Enhanced pension contributions
- Flexible working hours
- Hybrid or remote working options
- L&D programmes and development pathways
- Long-service awards
- Overtime pay or time off in lieu
- Performance or loyalty bonuses
- Sabbatical leave options
- Sponsored professional qualifications
- Staff parties or team-building events
- Subsidised personal development courses (eg
- languages
- soft skills etc)
- Volunteering or charity days
- Wellness days or mental health support
- Your birthday off
iQ Student Accommodation won’t know it’s you.
Liking this role saves it for later - nothing is sent. When you say you’re interested, they see a match score and a culture map. No name, no photo, no current employer. You reveal yourself when you want to - or never.