Say hello to MISO

Your AI sidekick for smarter hospitality hiring.

Hospitality moves fast.

Jobs open unexpectedly. Great candidates get snapped up quickly. Managers are juggling recruitment alongside a hundred other responsibilities. Candidates are trying to find the right role between shifts, commutes, and everything else life throws at them.

The problem isn’t a lack of opportunities. It’s a lack of time.

That’s why we built MISO.

đź‘€ So, who is MISO?

MISO is Candid’s new AI-powered assistant, designed to help hospitality professionals and employers make better decisions, faster.

Think of it as your personal hiring sidekick.

Whether you’re looking for your next role or searching for your next team member, MISO helps cut through the noise and gives you the information, support, and confidence you need to move forward.

No endless scrolling.

No guesswork.

No unnecessary friction.

Just smarter hospitality hiring.

🤝 For candidates: Finding the right role, faster

Looking for a new role can feel overwhelming.

You spend hours scrolling through job boards, trying to work out whether a role is actually right for you, only to hear nothing back.

MISO changes that.

Built directly into the Candid experience, MISO helps you discover opportunities that align with your goals, understand your options more clearly, and navigate your next move with confidence.

Instead of spending time searching endlessly, you can focus on what matters most – finding a role where you’ll genuinely thrive.

Because finding the right opportunity shouldn’t feel like hard work.

🔥 For employers: Better hiring decisions, without the guesswork

Hiring in hospitality has never been easy.

Finding people with the right skills is one thing. Finding people who fit your culture, values, and team is another.

MISO helps employers make sense of the information that matters.

From identifying stronger-fit candidates to providing deeper insights throughout the hiring process, MISO is designed to help brands make more confident decisions, faster.

Less admin. Less noise. More meaningful connections.

đź”® The future of hospitality hiring is here

At Candid, we’ve always believed there was a better way to connect people and brands.

First, we challenged CV-led recruitment with anonymous profiles and culture-based matching.

Now, we’re taking the next step.

MISO combines the power of AI with the human side of hospitality, helping candidates and employers spend less time searching and more time building meaningful careers and teams.

It’s not about replacing people. It’s about helping people make better decisions.

📲 Get early access to MISO

MISO is now available in early access through the Candid app.

Whether you’re exploring your next career move or searching for your next great hire, now’s your chance to experience a smarter way to connect.

Download the Candid app today and be among the first to meet MISO.

The future of hospitality hiring has arrived.

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Refer-a-Legend Scheme: Terms & Conditions

Effective Date: 09.07.2025
Last Updated: 09.07.2025

Welcome to Candid’s Refer-a-Legend scheme – our way of rewarding you for growing a community of incredible hospitality talent.

These Terms & Conditions outline how the referral rewards work, what you need to do to qualify and the fine print we need to cover to keep things fair for everyone involved.

1. Who Can Take Part
The Refer-a-Legend scheme is open to all Candid users who:

Have signed up as a candidate.

Are based in the UK.

Have a unique referral link generated by the Candid platform.

2. How It Works
You complete your Candid profile.

Receive your unique referral link via email and/or in your dashboard.

You share your link with your network via WhatsApp, socials, email, text… wherever you like.

When someone signs up using your link and completes their candidate profile, it counts as a referral.

You’ll receive updates as your referrals come through, and rewards will be unlocked as you hit key milestones.

Note: Referral links must be shared organically. Paid promotion, bulk messaging or use of bots/automated scripts is not permitted.

3. Reward Milestones
You’ll earn rewards based on the number of successful candidate sign-ups using your unique link:

3 Sign-ups

Community Builder badge on your candidate profile, visible to employers

5 Sign-ups

Exclusive Candid merch drop delivered to your door (UK only)

10+ Sign-ups

Upgrade to Candid Champion badge + invite to join our private community group

Referral leads to interview

Receive a ÂŁ25 voucher each as a thank-you from the Candid team

4. The Small Print (But Important!)

Referrals must be genuine new users who haven’t previously registered on Candid (duplicate or spam accounts won’t be counted).

Referral links must be shared organically (e.g. through personal messages or social posts). Paid promotion, bulk messaging, or automated scripts are not allowed.

We reserve the right to monitor, verify or disqualify any referral if fraudulent or suspicious activity is detected.

Physical rewards (e.g. merch) can only be shipped within the UK.
Rewards are non-transferable, have no cash value, and cannot be exchanged or resold.

The £25 voucher will be issued digitally via email. Voucher options are selected at Candid’s discretion.

A referral voucher is considered when the referred candidate is progressed by an employer via the Candid platform.

Referral milestones and reward structures may be reviewed or updated at any time. If changes occur, we’ll communicate them in advance.

Candid reserves the right to suspend or terminate the Refer-a-Legend scheme at any time. If we do, we’ll give reasonable notice via email or platform update.

We process referral data in line with our Privacy Policy. No personal information about your referrals will be shared without their consent.

5. When Will I Receive My Rewards?
Badges are added to your profile automatically once a milestone is hit.

Merch and voucher rewards will be processed within 14 days of reaching your milestone.

You’ll receive an email confirmation with next steps when a reward is unlocked.

6. Data & Privacy
We process your referral data in accordance with our Privacy Policy.

Rest assured:

Your referrals’ data remains private

No personal information will be shared without consent

We remain GDPR-compliant and committed to protecting your data

7. Need Help or Have a Question?

We love hearing from our community!

If something’s unclear or you want to chat about your referral progress, drop us a message:

đź“§ izzy@candidhospitality.co.uk

Thanks for helping build a fairer, more human way of hiring in hospitality.

We’re seriously lucky to have you on board 💛

Fill out the form below, and we will be in touch shortly.
Fill out the form below, and we will be in touch shortly.