

Candid is your magnet when looking for a needle in the hiring haystack – connecting you with the right talent, faster. Our bias-free matchmaking focuses on skills and values, helping you uncover hidden talent pools. With quality over quantity, you’ll reduce time-to-hire and boost long-term retention.


YOU’RE IN GOOD COMPANY








































LET’S GET CANDID

Goodbye CV stacks. Hello smart matchmaking. Candid flips hiring on its head; bias-free, values-led, and designed to help you find hidden talent without drowning in applications.
Smarter hiring, made simple:
When creating Candid, we spoke with over sixty people teams across UK hospitality to understand their biggest hiring challenges. What we heard shaped our platform – a smarter, bias-free way to source talent, reduce headaches, and uncover hidden potential.
Don’t be swamped with unqualified candidates
With Candid, you can say good-bye to reviewing mountains of CVs. Candidates only see your role if they meet the minimum requirements across our Three C’s: culture, competencies, and compensation. In other words, only the ‘red wine jus’ make it through. Every applicant is either a culture-fit or a culture-add, with the right skills and realistic salary expectations.


Tap into hidden talent
We’ve also built hospitality’s largest pool of passive candidates – the 70% of professionals who aren’t actively applying but are open to the right move. Experienced, engaged, and ready when the perfect role appears. With Candid, you can reach them all – making us your digital head-hunter.
QUICK OVERVIEW

The easy part. Tell us about your business, plug in your ATS or share your live job roles with us and off you go!


Take our unique psychometric test for businesses, designed by chartered psychologist Tom Young. Matching candidates with company cultures that truly fit.


Receive alerts each time a candidate matches with your role and opens a room. Chat anonymously and progress them to interview / ATS once ready.

We’ve built Candid to make hiring smarter, fairer, and faster – and our partners are already seeing the results. From uncovering hidden talent pools to reducing time-to-hire and boosting retention, here’s what they have to say:
"Candid is a golden opportunity to showcase our brand and culture to the wider hospitality community”
Tom James, MD, BIll's
"Candid is going to be a game changing addition to our recruitment strategy - helping us find candidates who support our values and purpose."
Hannah Plumb, People Director, The Alchemist
"After we heard about Candid and met the team it was a no brainer to work together."
Beth Clarke, People Director, Ole & Steen
”Refreshing how we reach active AND passive candidates is a key priority. To have access to diverse candidates with cultural values aligning with ours is an opportunity we didn't want to miss.”
Vikki Iggulden, Head of People, Flight Club
CANDID PRICING
We’re on a mission to change how the hospitality industry recruits. That’s why we’ve kept things simple: a flat monthly fee based on your headcount. That means unlimited access – add as many roles, matches, rooms, seats, and support requests as you need, without worrying about hidden costs.
During 2025, we’re running a live pilot scheme with over 100 hospitality brands already taking part. In exchange for feedback, we’re significantly reducing the price for those participating – for the full duration of our agreement. As a thank you for being part of our origin story. You can see our pilot scheme pricing here, live until the end of this year.
Head Count |
Monthly cost |
|---|---|
0 - 100 | £125 |
101 - 300 | £200 |
301 - 600 | £300 |
601 - 900 | £400 |
901 - 1500 | £500 |
1500 - 2500 | £600 |
2500 + | Get in touch |





Effective Date: 09.07.2025
Last Updated: 09.07.2025
Welcome to Candid’s Refer-a-Legend scheme – our way of rewarding you for growing a community of incredible hospitality talent.
These Terms & Conditions outline how the referral rewards work, what you need to do to qualify and the fine print we need to cover to keep things fair for everyone involved.
1. Who Can Take Part
The Refer-a-Legend scheme is open to all Candid users who:
Have signed up as a candidate.
Are based in the UK.
Have a unique referral link generated by the Candid platform.
2. How It Works
You complete your Candid profile.
Receive your unique referral link via email and/or in your dashboard.
You share your link with your network via WhatsApp, socials, email, text… wherever you like.
When someone signs up using your link and completes their candidate profile, it counts as a referral.
You’ll receive updates as your referrals come through, and rewards will be unlocked as you hit key milestones.
Note: Referral links must be shared organically. Paid promotion, bulk messaging or use of bots/automated scripts is not permitted.
3. Reward Milestones
You’ll earn rewards based on the number of successful candidate sign-ups using your unique link:
3 Sign-ups | Community Builder badge on your candidate profile, visible to employers |
5 Sign-ups | Exclusive Candid merch drop delivered to your door (UK only) |
10+ Sign-ups | Upgrade to Candid Champion badge + invite to join our private community group |
Referral leads to interview | Receive a £25 voucher each as a thank-you from the Candid team |
4. The Small Print (But Important!)
Referrals must be genuine new users who haven’t previously registered on Candid (duplicate or spam accounts won’t be counted).
Referral links must be shared organically (e.g. through personal messages or social posts). Paid promotion, bulk messaging, or automated scripts are not allowed.
We reserve the right to monitor, verify or disqualify any referral if fraudulent or suspicious activity is detected.
Physical rewards (e.g. merch) can only be shipped within the UK.
Rewards are non-transferable, have no cash value, and cannot be exchanged or resold.
The £25 voucher will be issued digitally via email. Voucher options are selected at Candid’s discretion.
A referral voucher is considered when the referred candidate is progressed by an employer via the Candid platform.
Referral milestones and reward structures may be reviewed or updated at any time. If changes occur, we’ll communicate them in advance.
Candid reserves the right to suspend or terminate the Refer-a-Legend scheme at any time. If we do, we’ll give reasonable notice via email or platform update.
We process referral data in line with our Privacy Policy. No personal information about your referrals will be shared without their consent.
5. When Will I Receive My Rewards?
Badges are added to your profile automatically once a milestone is hit.
Merch and voucher rewards will be processed within 14 days of reaching your milestone.
You’ll receive an email confirmation with next steps when a reward is unlocked.
6. Data & Privacy
We process your referral data in accordance with our Privacy Policy.
Rest assured:
Your referrals’ data remains private
No personal information will be shared without consent
We remain GDPR-compliant and committed to protecting your data
7. Need Help or Have a Question?
We love hearing from our community!
If something’s unclear or you want to chat about your referral progress, drop us a message:
📧 izzy@candidhospitality.co.uk
Thanks for helping build a fairer, more human way of hiring in hospitality.
We’re seriously lucky to have you on board 💛